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Our Company FAQs
Where do you deliver?
We export and can deliver worldwide. Once we know more about your project such as sizes, quantities, product required along with your delivery address, we can provide shipping quotes to give you an accurate cost for your project delivered.
Do you offer installation?
Yes, we can offer installation of our Smart Film worldwide. For installation of Smart Glass please contact our team for available options.
Where / what do you install?
We can offer installation of our Switchable Film worldwide. For glass installation you can contact our team for options available.
What are our standards for glass?
Our standards are meticulously high due to the nature of the product. Our quality control and clean room environment within our factory will ensure the product is manufactured to the highest standard.
We also adhere to the GGF for tolerances if required, alongside our own tolerances set out in the technical guides, available in the download centre.
What are the lead times for Smart Glass & Film?
The typical lead time for Switchable Glass is 4 weeks, and film is 3 weeks, plus transit time. If you have a deadline however do not worry – you should contact our team to discuss this to see what can be done to hit your date as we can offer express services to prioritise, and work overtime to ensure it’s delivered on time.
What is the largest Switchable Glass/Film size you offer?
The maximum size in one piece is approx 1.8m x 4m, however we can join the PDLC technology with a slight seam to cover larger areas with minimal disruption. If your sizes are over the maximum please contact our team to find out the options available.
Do you offer wholesale to trade customers?
Yes, please contact our sales team for pricing on your project today.
How do you package your products?
We have our own wood crating department, for every order we bespoke manufacture a robust crate which is then lined with quality packaging material so your custom produced products for your project can be packaged securely during transit and arrived to you in perfect condition.
Do you have a minimum order size / value?
No, you can order as little or as much as you require, however please note that extremely small sizes may not be possible.
What is the warranty period for Smart Technology Products?
The warranty period is 2 years for our Switchable Film and Glass generally. Some variants may only be covered for 1 year, such as UV damage and installation of sealed units in a timber frame.